Can I sign up for classes at any time?
Yes. We accept enrollments on a rolling basis so your child can join at any time that there is appropriate availability.
Is there a registration fee?
Beginning in January 2021, all active accounts will be charged an Annual Registration Fee of $50 per child.
This one-time annual fee will be billed to your account each new year. For new sign-ups, it will be processed after a trial is upgraded to perpetual enrollment.
Do you have a waiting list?
Yes. You can join the waitlist for any appropriate pool based on the days and times that work best for you. To be added to the waitlist, you'd search for classes within the days, times, and locations that would work for you. If there's nothing immediately available, you'll have the option of adding yourself to the waitlist within those selected preferences.
How do I know what number I am on the waitlist?
Unfortunately, because everyone's selections for days, times, and locations are different, we can't say for sure what "number" you are on the list. We can say that the more locations you're open to and the more availability you have, the more likely it is that we can get you in sooner.
How do you determine which class is best for my child upon sign up?
Students are placed in classes with other students of a similar age & ability level. When you first create an account, our system will guide you through a short series of questions which will help us determine a level range for your child. Once enrolled weekly, our staff will keep the system updated with your child's progress.
What is a trial class?
The first time in any new class is scheduled as a trial lesson. This allows the instructor to meet your child and assess whether that particular class is appropriate for them. It also allows you to try the class before committing ongoing. While your trial is pending, no one else can sign up in that class, so you are guaranteed the spot if the class is appropriate and works well for you.
Do you offer adult classes?
Yes, we do offer adult classes. For more information, please email email@example.com.
I have one child enrolled already. How can I get their sibling in?
We do our best to give priority to siblings looking to get into the program. If you have a sibling looking to swim, please reach out to your child’s Class Manager (listed on your Parent Portal, under the class details). They’ll keep them on their radar and do everything they can to find them a class!